When you book a paediatric appointment in Dubai, ask for the branch, doctor and type of visit together. A clinic can be open on a Sunday while the paediatrician you want works another day. A price headed “first visit” can refer to a named package, while the price beside the doctor’s name is for a consultation. If you are using insurance, the amount you pay can depend on your child’s network and whether another service is billed separately.
Innovation Family Polyclinic in Umm Suqeim publishes a consultation price for Dr Mohammad Zaki Hakki and separately lists named paediatric packages. Its website also announces a price increase from 9 November. Mediclinic Dubai Mall publishes its paediatric age range, booking routes and arrival instructions, and lists Dr Shahid Ali at the mall branch. Ask Mediclinic for the consultation fee for your specific visit. Both doctors appeared with active licences at the named facilities in the Dubai Health Authority registry when checked on 6 November 2026. Innovation paediatrics · Innovation price notice · Mediclinic Dubai Mall paediatrics · DHA record for Dr Hakki · DHA record for Dr Ali
| Appointment detail | Innovation Family Polyclinic | Mediclinic Dubai Mall |
|---|---|---|
| Where | 632 Jumeirah Road, Umm Suqeim | Fashion Parking, Level 7, The Dubai Mall |
| Named doctor in DHA registry | Mohammad Zaki Hakki, Specialist Pediatrics | Shahid Ali, Consultant Pediatrics |
| Published facility hours | Daily, 9 am–9 pm | Monday–Saturday, 8 am–8 pm. Sunday, 10 am–7 pm. |
| Booking | Online appointment or 04 507 9777 | Mediclinic app or 800 1999 |
| Consultation fee | AED 590 displayed beside Dr Hakki on 6 November. Clinic announces a price increase from 9 November. | No amount published on the branch paediatrics or doctor page. Request a quote for the named appointment. |
| Facilities | Clinic lists laboratory tests and imaging on site. Check the specific service and age eligibility. | Branch lists a laboratory, radiology and pharmacy on site. Check the booking and billing for any additional service. |
These are outpatient appointment options. For a medical emergency in the UAE, call 998 for an ambulance. UAE Government emergency contacts
Innovation Family Polyclinic on Jumeirah Road
The clinic lists 632 Jumeirah Road and says it operates daily from 9 am to 9 pm. The Dubai Medical Registry lists Innovation Family Polyclinic L.L.C as a multispecialty polyclinic in Umm Suqeim First. Its facility record has the same identifier, 2290940, that the clinic displays on its site. DHA’s professional record identifies Dr Mohammad Zaki Hakki as a specialist in paediatrics with an active licence at that facility. The clinic lists him for children from birth and gives English, Arabic and Russian as his consultation languages. Confirm the doctor’s schedule before travelling, particularly if you need an evening or weekend time. Innovation paediatrics and hours · Innovation doctor profile · DHA facility record · DHA professional record
Ask for the service name on the quote
The paediatrics page displayed AED 590 next to Dr Hakki’s consultation when checked on 6 November 2026. It separately listed an AED 450 First Paediatrician Visit with core lab tests and AED 650 Express Paediatric Screening with an extended lab panel. These are different entries on the price list. Ask whether the named offer is available for your child and the doctor you want, what the amount includes and how the clinic would charge for anything separate. The clinic announced that prices increase from 9 November, so confirm the total for the visit date before using any of those displayed figures to budget. Innovation paediatric prices · Innovation price change notice
If you are booking a consultation, ask reception to write the consultation fee and any registration charge separately. If the appointment confirmation instead names a package, check the items included and whether the package is billed to insurance or self-pay. A lower listed figure can have its own eligibility or booking conditions. Ask the doctor about the purpose of any tests offered and ask reception what those items would cost before you agree to them.
Check which services can happen at the same visit
The clinic lists vaccinations, lab tests and several types of imaging, and says it can help with Russian vaccination records. If the purpose of the appointment is to review a record from another country, ask which documents to bring and whether any written record review or translation is priced separately. If you are booking a consultation that might lead to another appointment, ask whether you need a separate booking and whether the facility can provide that service for your child’s age. Innovation paediatric services
Innovation says it works with multiple insurers and administrators through direct billing, and advises families to look up the provider under its legal name. Ask your insurer about the branch, child’s network, doctor and appointment type. If it confirms direct billing for the consultation, check any co-payment and whether additional services need their own approval. The clinic’s Instagram account shared an event for expectant parents. That is separate from the paediatric booking. For a newborn appointment, use the paediatrics listing and ask for the named clinician. Innovation insurance information · Innovation on Instagram · Innovation expectant-parent event
Mediclinic Dubai Mall for a named appointment and a clear arrival route
Mediclinic Dubai Mall’s paediatric department lists appointments for children from birth to 17. Its service page gives booking through the Mediclinic app or by phone on 800 1999. The clinic lists Dr Shahid Ali as a consultant paediatrician based at Dubai Mall for outpatient appointments, and DHA shows an active consultant licence at the mall medical centre. The branch appears in Sheryan as Mediclinic Dubai Mall Medical Centre Br Mediclinic Clinics LLC. The provider lists English, Urdu, Hindi and Punjabi for Dr Ali. Ask for the clinic location in the confirmation if you book through the group app, which serves more than one Mediclinic facility. Mediclinic Dubai Mall paediatrics · Dr Ali’s Mediclinic profile · DHA facility record · DHA professional record
Build in time for parking and registration
The clinic publishes opening hours of 8 am to 8 pm Monday through Saturday and 10 am to 7 pm Sunday. It asks new patients to allow at least 20 minutes for registration and to bring Emirates ID and a valid insurance card. If the child is visiting Dubai or lacks one of those documents, ask what the branch will accept before the appointment. The centre says it welcomes walk-ins, but ask whether a paediatric clinician has a slot if you have a specific day or time in mind. Mediclinic Dubai Mall visitor instructions
The clinic is on Level 7 of Fashion Parking. The branch says parking is limited on Levels 7 and 8 and directs visitors to Level 9 and above for alternatives. For a visit before 10 am, it asks you to show the appointment SMS to security at Fashion Parking. Save the message where the adult driving can retrieve it. If another adult is bringing the child, ask the clinic what it needs from that adult for registration and consent. Mediclinic Dubai Mall location and access
Request the Dubai Mall consultation price
The branch lists on-site pharmacy, radiology and laboratory services. If you need a second service during the visit, check whether it can be arranged that day and ask whether you would receive a separate charge. Ask for the self-pay price for the named doctor, and whether a follow-up has a separate fee or time limit. Mediclinic’s Dubai Mall insurance page lists direct billing arrangements and asks patients to confirm coverage, limits and exclusions with their insurer or administrator. The group’s Instagram appointment post shows the app and telephone booking routes. Use the clinic’s paediatrics page to select the Dubai Mall branch and named clinician. Mediclinic Dubai Mall facilities · Mediclinic Dubai Mall insurance · Mediclinic Middle East on Instagram · Mediclinic booking post
Compare the amount you will pay for the same type of visit
Start with a quote for one outpatient consultation with the doctor and branch named. If you need a vaccination, a written record review, a form for school or a follow-up, list it separately and ask how it is billed. If another service is discussed during the appointment, ask whether it will be provided at the same site or whether you will need a separate visit. The total can change with a separate appointment even if the original consultation charge stays the same.
If you are using insurance, give your insurer or administrator the exact facility name from the booking and ask if the named clinician is covered there. Confirm whether you need a referral, whether direct billing applies, what your share would be and whether any separate services need approval. If your insurer asks for a service description or code, ask reception for it. Keep the confirmation with the appointment message, especially if the booking later moves to a different doctor or facility. Mediclinic Dubai Mall insurance guidance · Innovation insurance guidance
A useful comparison is two prices side by side for each branch. Put the consultation amount in the first column and your expected share after insurance in the second. If you do not know whether a separate service will be needed, leave it as a separate item to ask about. If you are paying up front and seeking reimbursement, ask the insurer which documents you will need and ask the clinic how it issues an itemised invoice and any requested report. Agree on the route before checkout rather than assuming a claim will be paid.
If you need one visit for two children
Ask whether each child needs a separate booking and whether the clinic can put the appointments back to back. Give the ages when you enquire. A visit for a baby and a visit for a teenager may have different booking notes, even if both fall within the clinic’s published age range. Check the fee and insurance for each child. One parent may have both children on a policy, but the clinic still needs to register and bill each visit against the correct record. Ask whether the second child needs to arrive at the first appointment’s check-in time.
If the booking moves to a different doctor
An earlier appointment can help when time is the main constraint. Before accepting a change, ask whether the new appointment is for the same service and whether the quote and insurance confirmation still apply. If you were planning to review a previous visit, ask how the new doctor will get the record and how the clinic will send any follow-up information. Ask for an updated confirmation with the name, branch and time. This is especially useful when a group offers more than one clinic and the earliest slot is at a different location.
If the visit may involve a separate service
A family might book a routine consultation and also want to bring in a vaccination record from overseas. Ask the clinic whether the quoted appointment has time for the record review, whether a written copy or translation has its own fee, and when it would be ready. If you are considering a named package, ask for the included services in writing and check which items would cost extra. That gives you a useful comparison with a consultation-only quote, even if the two totals are very different. Innovation paediatric services and named offers
Before you leave for the appointment
Keep the clinic’s name, address and confirmation together. If you need the appointment between school pickup and another commitment, allow time for arrival and check whether you will need to return for results or collect a document. If you have a preferred language, confirm it for the doctor you booked and ask how the clinic sends visit summaries or instructions. Bring the documents the clinic requests and ask where to share any previous reports so they reach the right team.
If you are checking the Dubai Medical Registry yourself, use the facility and professional records together. A professional can have more than one facility listed. Open the entry for the branch you are booking and look for the title and active status there. DHA explains that registration can precede activation of a professional licence. The facility page and professional details answer different questions, so use both if a booking is moved to another location. DHA Dubai Medical Registry · DHA professional registration process
Frequently asked questions
Can I assume the doctor is available during the full clinic opening hours?
Ask for the next available appointment with that clinician at the named branch. Facility hours tell you when the clinic opens. A particular doctor’s schedule and the time for a specific service may be narrower. If you need a same-day visit, ask reception to confirm the clinician and location before you set out. Innovation opening hours · Mediclinic Dubai Mall visitor instructions
Does the price beside the doctor include tests?
Ask what the clinic has quoted. Innovation shows a consultation price beside Dr Hakki’s name and lists named packages separately. At either branch, if a test or another service is offered, ask the clinic to explain the billing and check how your insurer handles it. Innovation paediatric prices · Mediclinic Dubai Mall insurance
Can I book a follow-up at a different branch?
Ask where the doctor sees patients, whether the clinic can access the previous appointment record and which fee or insurance arrangements apply at the second location. Even within the same group, use the location shown in your new confirmation to check the booking and network. DHA Dubai Medical Registry


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