Carpet and Rug Cleaning in Dubai

The first decision is whether the carpet can leave the room. A loose rug can go to a workshop, where the cleaner can inspect the backing and choose how to clean and dry it. A fitted carpet needs a crew that can work in the room. An everyday loose rug can also be cleaned at home if the material, flooring underneath and drying conditions suit the method.

For a standard rug you want cleaned at home, Dubai Housekeeping publishes prices by size and takes bookings for a crew visit. For a loose rug that needs workshop assessment, Azimzadeh in Al Barsha 2 handles handwoven and machine-made pieces and offers separate repair and restoration work. If you have a rug with an uncertain fibre, damaged fringe or loose backing, send a photograph of that area before asking for a price. Those details can matter more than the dimensions.

Compare the two services

These are published figures checked on 7 November 2026. Each company needs the actual piece and scope to confirm the price. Dubai Housekeeping's standard sizes are in feet. Azimzadeh's machine-made rates are per measured square metre.

Check the price for a single item against the price for several. Ask whether the provider uses your measurements for a provisional estimate and what happens if its crew measures differently. For a runner or round rug, confirm the chargeable dimensions and how the fringe is counted. The area on your receipt for the original purchase can help identify the piece. The cleaning provider will determine what it bills. Dubai Housekeeping cost guide, Azimzadeh machine-made rug guide.

Dubai Housekeeping for cleaning at home

Dubai Housekeeping's carpet booking page asks for the visit time and access to the property. It lists sizes individually. Its upholstery guide says a standard machine-made or synthetic carpet may be suitable for extraction after assessment. It asks customers to flag wool, antique and hand-knotted pieces ahead of time. If you are booking for a rug you recently bought, send the care label so the team can consider it when deciding on the method. Carpet booking options, Upholstery guide.

Give the company a picture of the carpet in the room as well as a close view. A rug tucked beneath two sofas is a different appointment from a runner in a clear hallway. Ask what the crew can move, which areas it can reach and whether the underlay or floor needs to be exposed during the service. If you need the underside treated too, have that stated in the quote. The booking page says the price may change after the arrival inspection if the work needs more equipment or time.

The upholstery guide describes drying as dependent on the item, moisture and ventilation. Tell the crew if the carpet is in your main hallway or in a bedroom you will need that evening. Ask when it expects you to be able to walk on it, put furniture back or replace an underlay. Make room for those steps in your schedule as well as the cleaning itself.

The operator is Grace Quest Cleaning Services. Its booking page and terms both mention free changes with at least 24 hours' notice, but they describe late cancellation charges differently. Confirm the applicable charge when booking, particularly if you need building access or someone else to be present. The terms ask for concerns about service quality or damage within 24 hours. Keep the booking reference and take clear photos before and after. Booking page, Dubai Housekeeping terms.

Dubai Housekeeping's carpet carousel shows a vacuum on a thick rug and introduces its carpet-cleaning offer. Use the service guide and your written booking to agree how your item will be treated. Dubai Housekeeping on Instagram, Carpet-cleaning carousel.

Azimzadeh for workshop cleaning and rug assessment

Azimzadeh Carpet Trading LLC describes a workshop service for handwoven and machine-made rugs. It chooses the approach after reviewing the fibre, weave and condition. Its service page describes dust removal ahead of washing, spot cleaning or a dry method in special cases, and controlled airflow during drying. It also lists separate fringe repair, edge binding and reweaving. If you have a rug with a torn corner or fraying edge, ask whether it can be cleaned in its current condition and what any repair would cost. Azimzadeh rug care and restoration.

For its published machine-made service, the company measures and photographs the rug when it arrives and sends the price and timing before washing. Its AED 80/m² silk-look category describes a machine-made price group. If the label says genuine silk or gives a blend, photograph the label and ask for an assessment of that material. The company quotes special stain treatment separately for approval. Machine-made service rates and intake.

The same guide lists two-way collection and return at AED 100 below AED 400, with free transport from AED 400. The showroom is on Umm Suqeim Street in Al Barsha 2, with published hours of 10 am to 9 pm daily. If you can carry the rug, you can ask about dropping it off there. If you are using pickup, confirm the charge for your accepted scope, who will roll the rug and the planned return window. For a handmade or damaged piece, have the provider confirm that the transport terms apply to the service it has quoted. Azimzadeh pickup and showroom details.

The company describes a final quality check before return. Ask for the condition photos and for the process to follow if you notice a difference when the rug comes back. Confirm the return estimate for the work you have approved, especially if the piece is also being repaired. The supplier's Instagram reel promotes care for fine Persian rugs and includes a close view of a tool passing across carpet pile. Azimzadeh on Instagram, Rug-care reel.

How transport changes the price

Take a standard machine-made rug that measures 2 × 3 m. At Azimzadeh's AED 60/m² listed rate, six square metres would be AED 360. If it were the only item, the published AED 100 two-way transport fee would bring that example to AED 460. Under the AED 80/m² category, the cleaning would be AED 480 and the example would meet the free-transport threshold. The workshop establishes the size and category before it washes the rug. Ask about any separate treatment before approving the total. Azimzadeh machine-made rug guide.

For an on-site visit, check the dimensions against the provider's size bands. A 2 × 3 m rug is about 6.6 × 9.8 ft, so it sits between two sizes in Dubai Housekeeping's guide. Ask which line applies instead of rounding it down yourself. Add VAT to the published guide price when comparing and have the company confirm the final amount, especially if you have several rugs or a large piece with an unusual shape. Dubai Housekeeping cost guide.

For a fitted carpet, send the room length and width and state that the carpet is fixed in place. Add the dimensions of any carpeted corridor or stairs separately. Ask for the on-site scope and total for those areas. A provider that lists small rug sizes online may still need to assess a fitted room, its access and the carpet backing before it confirms a method or price.

If you have two different rugs, request two lines even when both go to the same address. A synthetic hallway runner may fit a standard visit price while a hand-knotted sitting-room rug needs individual assessment. Tell the provider whether you want the two pieces treated together or whether each can follow the method and timing it suits. Ask it to identify any shared transport or visit charge and to show how the total changes if you proceed with one piece only. This is particularly helpful when the smaller piece is easy to carry and the larger one needs collection.

Send photos of the face, back and edges

Start with the whole rug in daylight if possible. Take a photo of the front and one of the back or an accessible corner. Include the care label or the original product description. If you have an older rug with a certificate, send a photo of the details the cleaner needs and keep the original. If the material is unknown, say so and ask the provider how it will identify a suitable approach.

Photograph loose stitching, a worn edge and any stain that matters to you. A mark in the centre of a room and a mark that runs under the sofa can have different access needs. Include a wider picture showing the location. Mention when a spill happened and any cleaner already used. The technician can use that history when explaining what it expects a treatment to achieve.

Point out a rug that combines several materials. The label might name one fibre for the visible pile and another for the base, or list a blend. Ask how the proposed method accounts for the whole piece, including the fringe and backing. If the cleaner plans to test a small area before treatment, ask when that will happen and what it will do if the result calls for a different method.

Arrange access and drying or return

For a crew visit, clear small objects and let the provider know about heavy furniture, a low bed or a table with fragile legs. Ask how the crew will work around the furniture and what needs to be moved first. If the rug sits on timber, stone or another finish you want protected, show that in your photos and ask where the crew proposes to do the work. Confirm whether it needs access to water or a particular power point.

Before work starts, agree when the room can go back into use. Ask the crew how to check that the rug and backing are ready for foot traffic, furniture and the underlay. Where the room is the only route to a bedroom, plan another way through or leave it out of use for the period the technician specifies. Tell the provider about that constraint when choosing a time.

For collection, confirm a time range and a way for the crew to reach the rug. A large piece may need more room to manoeuvre through a lift or hallway than it does while lying flat. Ask whether the crew will lift furniture and roll the piece or expects it to be ready at the door. If building security needs notice, arrange that before the pickup window.

Keep the collection receipt or booking reference and make sure it identifies the pieces. A useful record has enough detail to distinguish two similar runners or a rug and its underlay. Ask when you will receive the final treatment proposal, who can approve changes and when the return window will be confirmed. If you need the rug back for a specific date, get an estimate before it leaves.

Check the result while the job is fresh

Unroll the returned rug where you can see it clearly, following any instructions from the workshop. Look at the edges and the area you identified for treatment. Compare them with the intake photos and ask about any change you notice. For a home visit, have the crew point out any areas it could not reach or any marks it expects will remain after drying.

If you need follow-up, share the booking number, an image and a description of the exact place. Report a concern promptly within the time the provider gives you. A reference to the left edge or a marked photograph is more useful than a general description of the whole rug. Keep any treatment and return messages with the receipt, especially if a repair was approved separately.

Frequently asked questions

Should I send a handmade rug to a workshop?

Ask a rug specialist to assess its fibre, backing, edge condition and any existing marks. A loose handmade rug can be evaluated for workshop care, including treatment or repair if suitable. Give the specialist photos before pickup and approve the proposed work after it has inspected the piece.

Can a provider clean a carpet while it is still fitted?

Ask for an on-site quote and tell the company the carpet is fixed to the floor. Send the room dimensions, access details and any stairs. Confirm the proposed process, the areas the team can reach and when you can use the room again.

Is fringe cleaning included?

Ask for the fringe to be addressed explicitly. If it is loose or damaged, send a close-up. A provider may quote edge or fringe repair separately from cleaning. Agree what it will do before the rug leaves your home.

What if I have only one small rug?

Ask for the final total with transport, VAT and any minimum order. A workshop can quote collection or showroom drop-off. For an on-site visit, ask whether your size is covered by a published price and whether the visit has a separate floor.